FAQ
What is the Aux Vivres Loyalty Card?
The Aux Vivres loyalty card is designed to thank our customers for their loyalty. It allows customers to earn points that are redeemable as cash at our restaurants and boutiques.
Is there a registration fee?
No. It's free to join and no purchase is required.
Do I earn rewards on tax and tip?
No.
How do I know how many points I have?
Register your card at auxvivres.datacandyinfo.com and then log in to see your account details. You will also see your points balance on your receipt when making a purchase at Aux Vivres using your loyalty card.
Where can I use my Loyalty card?
You can use your loyalty card at any Aux Vivres restaurant or boutique.
When can I use my points?
Once your card is registered at auxvivres.datacandyinfo.com, your points will be instantly redeemable.
What do I do if I do not have my Loyalty card when making a purchase?
Your card must be presented at the time of purchase to accrue your points.
How long does it take for my points to appear on my account?
Your points will appear instantly, but your card needs to be registered before redeeming.
What happens if I return an item?
If an item is returned, the points will be deducted from your account.
Can I earn points when purchasing gift cards?
Yes.
Can I earn points when paying with a gift card or loyalty card?
No, only purchases with cash, credit or debit will be rewarded.
Can I earn points when purchasing online?
No, unfortunately we do not offer this at the moment.
What should I do if my card is lost or stolen?
Visit our website www.auxvivres.com to contact us.